REDSTICK311 is a way for Baton Rouge citizens – the customers of our City-Parish government – to request services and report issues while “on the go,” and to offer enhanced options that can provide us with as much information about your needs as possible.
- Spot a pothole while on your way to work? Snap a quick photo with your smartphone and submit it with your request for service, which allows our crews to know exactly what they are facing when they arrive on the scene.
- Notice junk or debris that should have been picked up, or a blighted area that needs to be addressed? Report the issue via REDSTICK311 and use the app’s GPS feature to locate of the area in question.
- Want to be able to receive real-time updates on your phone about how we are responding to your request? Through the app, we’ll keep you in the loop on the status of your service ticket and what’s being done to resolve the issue.
It’s all a part of how our City-Parish government is working to use technology and digital tools to better engage with and more efficiently serve the citizens of Baton Rouge.
Go to 311.brla.gov to download the app from the Apple App Store or Google Play. You can also make a request online.